UKE Republic Ukuleles
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UKE Republic's Return Policy

Terms and Policies are subject to change at anytime without notification. 
Instruments:
  • All instruments are thoroughly inspected upon arrival from the manufacturers and each one is carefully inspected when being setup and shipped out. Most of our instruments are photo documented as well.
  • If you are not completely satisfied with your purchase from UKE Republic (excluding custom instruments, B-Stocks and AS-IS items) you may return the instrument with in 5 working days from receipt, in unused, unaltered condition for exchange or a full refund (less all shipping charges). We do not reimburse for unauthorized repair work. 
  • Please notify us of your intention to return prior to return via our contact page. 
  • All sales are final on any custom instrument, B-Stock and any instrument sold AS-IS. 
  • FREE SHIPPING ITEMS: Free shipping is only for items that you keep. If a Free Shipped item is returned not defective, the buyer will be  responsible for return shipping cost (including and not limited to shipping, handling, packing and insurance). Also, the  initial outbound shipping cost (including and not limited to shipping, handling, packing and insurance) UKE Republic incurred (for Free Shipping) will be deducted from the refund costs.
  • Ship all items well-packed and insured. We cannot allow credit for items received from the buyer that have been damaged in shipping due to poor packing.
  • In the unlikely event of shipping damage, please notify us immediately. Please keep the original packaging.  We may need the recipient to take pictures of the box, packing materials, and damaged item/s for proof of damage for an insurance claim and repair estimates. 
  • A replacement (or store credit) instrument/s damaged from shipping will be sent once all steps are completed that are required for the shipping company's damage claim.
  • Please do not return any damaged item until you have received authorization from us. We may need buyer to take pictures of the box, packing materials, and damaged item/s for proof of damage for an insurance claim. 
  • If shipment is refused by recipient, shipping cost to and from will be deducted from refund, permitting the instrument is returned in new condition. Refund will not be given until returned items are received and inspected.
​​INTERNATIONAL RETURN SHIPPING INFO:​
  • If you are not completely satisfied with your purchase from UKE Republic (excluding custom instruments, B-Stocks and AS-IS items) you may return the instrument with in 5 working days from receipt, in unused, unaltered condition for exchange or a full refund (less all shipping charges).
  • UKE Republic is not responsible for refunding VAT (Value Added Taxes)/Duties/Shipping Service or Brokerage fees incurred from shipping agent for international shipping or any fees/charges incurred from country of purchaser. 
  • Ship all items well-packed and insured. We cannot allow credit for items received from the buyer that have been damaged in shipping due to poor packing.
  • If shipment has been refused by recipient, all shipping cost will be deducted from refund, permitting the instrument is returned in new condition.
  • Refund will not be given until returned items are received and inspected. 
  • Shipping cost include handling and material charges, as well as insurance for orders over $250.00 in value. 
  • Please CONTACT US if you have any questions about orders & shipping.
Please contact us with any questions or concerns regarding our return policy - 770-235-6606.

Warranty Information

Most of our brand 's manufacturers offer a limited warranty against material defects or faulty craftsmanship. Warranties do not cover damage from mishandling or environmental conditions or alterations. Most manufacturer's warranties are non-transferable and apply only to the original purchaser with proof of purchase.  Uke Republic will be happy to assist our customers with manufacturer's warranty  procedures as best we can. 

Warranty Links to Brand Manufacturers

Big Island Ukulele
Kala
​Kamoa Ukuleles
Ko'olau & Pono
Mainland Ukes
Ohana

Custom Orders

  • UKE Republic requires a deposit when an order is placed for custom instruments by one of our  commissioned  luthiers. The deposits vary depending on the luthier's policies; as do the wait times (estimates from 4 weeks up to 6 to 8 months). 
  • All sales are final on any completed custom order. 
  • Deposits are considered as a purchase agreement.
  • Deposits are non-refundable for cancelled orders and may not be used as store credit.
  • We recommend you to contact us    (770-235-6606) regarding wait times. 

Your one-stop ukulele shop™

UKE Republic is an authorized dealer of quality ukulele brands, Since 2007

Aquila | Brueko | CooperStand | D'Addario | Eddy Finn | Flight | Fremont | Gold Tone | Islander | Kaces​ | Kala | Kanile'a | Kamaka | Kiwaya | Ko'Aloha | Ko'olau | Kumu | LaBella | Leolani | Living Water Strings | LoPrinzi | Magic Fluke | Mainland Ukes | Makai | 
Music Nomad | Oasis | Ohana
 | Pepe Romero | Pono | The Rebel | Reunion Blues | Risa | Romero Creations | Sailor Brand |
Sherrin's Threads | String Swing | Teton | Worth

Ukuleles come in all shapes and sizes - we carry them all!

Sopranino | Bambino | Soprano | Concert | Tenor | Baritone | Plastic All Weather Ukuleles | Banjolele | Resonator | U-BASS
New to ukuleles? - Try these:  Student/Beginner Ukuleles

We stock all the ukulele accessories - we say necessities!

​Strings | Cases & Bags | Books | Tuners | Straps | Care Products | Ukulele Stands & Hangers ​

  • ​Buy Ukuleles
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  • Resources
  • Financing​​
Proud Member of NAMM

Shop and buy ukuleles and accessories for sale online.

Visit our Atlanta, Georgia, USA Showroom and Store

Pro Setup is ALWAY included - All makes, models, price points

Free Shipping Domestic USA on orders $255 and over

World-wide international shipping available.

Follow and Bookmark UKE Republic as your favorite ukulele site!


Copyright © 2007 - 2023 UKE Republic
Last updated 01/07/2023
Copyrights & Trademarks property of their owners 
  SITE MAP | PRIVACY 
UKE Republic
5000 Austell Powder Springs Rd.
STE 250
Austell, GA 30106

~Sales/Info~
 (770) 235-6606
Ukuleles@UkeRepublic.com
  • HOME
  • Shop Ukuleles
    • Shop Ukulele Brands
    • Student/Beginner Ukuleles
    • Shop By UKE Size >
      • Mini Ukuleles
      • Long Neck Super Scale Ukuleles
      • Soprano Ukuleles
      • Concert Ukuleles
      • Tenor Ukuleles
      • Baritone Ukuleles
      • Banjo Ukuleles
      • Unique Ukuleles Pineapples More Than 4
      • Bass Ukuleles
    • Ukuleles Under $250
    • Hawaiian & Mainland, USA Luthier Ukuleles
    • Ukuleles with Pickup/EQ
    • Ukulele Accessories >
      • Ukulele Strings
      • Ukulele Gear
      • Ukulele Cases & Bags
      • Ukulele Straps
      • Ukulele Stands & Hangers
      • Ukulele Care Products
    • Custom Ukuleles
    • Gifts/Gift Certificates
    • Merch Shop
    • DEALS!
  • Visit
    • Hours & Calendar
    • Transportation Options
  • INFO
    • ABOUT US >
      • Ukulele News | UKE Republic
      • UKE Republic In The News
      • UKE Republic Ukulele Blog
      • Customer Reviews
    • UPCOMING EVENTS >
      • Scrapbook
    • CONTACT US >
      • FAQ
      • Order & Shipping Info >
        • Ukuleles - International Shipping
      • Terms & Policy
      • sitemap.xml
    • Ukulele Setup
    • Demo Videos
    • Ukulele Care
    • Ukulele Sizes
    • Ukulele Lessons
    • Ukulele History
    • Ukuleles In Schools
    • Ukulele Community >
      • West GA Ukulele Ensemble